Who we are

Our website address is: https://iandsheofficial.com/
I&SHE operates this online store to provide beauty and hair styling products.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Information We Collect

When you place an order, we may collect the following information:

• Full name
• Email address
• Shipping address
• Billing address
• Order details
• Payment information processed securely through our payment providers

This information is used to process orders, provide customer support, improve our services, and comply with legal obligations.

Payment Security

All payment transactions are securely processed through PayPal. We do not store, collect, or have access to any credit card or banking details on our website. All sensitive payment information is handled directly by PayPal and other authorized payment providers.

Data protection

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at:

iandshe.official@gmail.com

Protection of minors

This website is not intended for children under the age of 18. We do not knowingly collect their personal data.

SHIPPING, EXCHANGE & REFUND POLICY

Free Shipping

we offer free shipping on eligible orders

Order Processing

Orders are processed as quickly as possible after payment confirmation.

No Returns & No Refunds

All sales are final. We do not accept returns and we do not provide refunds once an order has been placed and paid for.

PRODUCT EXCHANGES

If your product arrives damaged or defective, you must contact us within 7 days of receiving your order.

To request an exchange, customers must provide clear photos or videos showing the damage or defect.

Once approved, the damaged product must be returned to us. After receiving and inspecting the item, we will send a replacement product.

If the damaged product is not returned when requested, we reserve the right to deny the exchange request.

USED PRODUCT

For hygiene and safety reasons, used products cannot be returned or refunded.

Contact

For any shipping or exchange inquiries, please contact:

iandshe.official@gmail.com

TERMS & CONDITIONS

By using this website and placing an order with I&SHE, you agree to the following terms:
• All prices are displayed in the applicable currency at checkout.
• Orders are subject to product availability.
• We reserve the right to cancel or refuse any order when necessary.
• Customers are responsible for providing accurate shipping and contact information.
• We are not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.
• All content on this website, including logos, images, text, graphics, and product descriptions, is the property of I&SHE and may not be copied, reproduced, or used without written permission.
• By placing an order, you acknowledge that you have read and accepted our Privacy Policy, Shipping Policy, and Exchange Policy We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

For questions regarding these terms, contact:

iandshe.official@gmail.com